At Silvora by Soubhagya Jewellers, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, use our mobile application, purchase jewellery, contact us, or use our related services.
By accessing or using our website or application, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our website or application.
Last Updated: 27/08/2026
We may collect information that is necessary to provide jewellery products, process orders, arrange delivery, provide customer support and improve our services.
When you contact us, create an account, place an order, request information about jewellery or use our services, you may provide information such as:
When you purchase jewellery from us, we may collect information related to your jewellery order and transaction, including:
Payments for jewellery purchases may be processed through third-party payment gateway providers such as Razorpay or other payment service providers.
We do not intend to store your complete credit or debit card number, CVV, UPI PIN, internet banking password or other confidential payment credentials on our own servers.
Payment information is processed by the applicable payment service provider according to its own security and privacy practices.
When you use our website or mobile application, certain technical information may be collected automatically.
We may use cookies and similar technologies on our website or application to improve your jewellery shopping experience, remember preferences and understand how our website is used.
You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
We may use the information collected from you for purposes related to our jewellery business and services, including:
We may share limited information with trusted service providers when reasonably necessary to provide our jewellery products and services.
Necessary transaction information may be shared with payment gateway providers such as Razorpay or other payment service providers to process your jewellery payment.
To deliver your jewellery order, we may share necessary information such as your name, mobile number and delivery address with courier and logistics partners.
We may use trusted service providers for services required to operate our jewellery website and application, such as:
Such service providers may process information only as necessary to provide their services to us.
We may disclose information where required by applicable law, legal process, court order, government authority or law-enforcement requirement.
Our website or mobile application may use third-party services for payment processing, delivery, communication, analytics, hosting or other services required to operate our jewellery business.
Third-party services may have their own privacy policies and terms. We recommend reviewing the applicable privacy policies of those third-party services before using them.
Where applicable, we may use your contact information to communicate information related to our jewellery business, including:
You may request to stop receiving promotional communications from us.
Even after opting out of promotional communications, we may still contact you regarding necessary transaction-related matters such as:
We take reasonable measures to protect customer information against unauthorized access, misuse, alteration, disclosure or loss.
We take reasonable precautions to protect information relating to jewellery orders, customer accounts and transactions.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
Customers should also take reasonable precautions to protect their account credentials, mobile device and other personal information.
We may retain customer information for as long as reasonably necessary for legitimate jewellery business purposes, including:
When information is no longer required for a legitimate business purpose or legal requirement, we may delete or anonymize it as appropriate.
Subject to applicable law, you may have rights relating to your personal information, including:
To exercise applicable rights, you may contact us using the contact details provided below.
Where required, we may obtain your consent before collecting or processing personal information for our jewellery products and services.
You may withdraw consent where applicable by contacting us using the contact details provided below.
Withdrawal of consent may affect our ability to provide certain services where the information is necessary for that service.
We may update this Privacy Policy from time to time to reflect changes in our jewellery products, services, website, mobile application, business practices or applicable laws and regulations.
Any updated Privacy Policy will be published on this page with a revised "Last Updated" date.
We recommend checking this page periodically for the latest version of this Privacy Policy.
If you have any questions, concerns or requests regarding this Privacy Policy, your personal information, jewellery orders or our services, please contact us.
Business Name: Soubhagya Jewellers
Brand: Silvora by Soubhagya Jewellers
Email: soubhagyajewellersmiraj@gmail.com
Phone: 9421187711
Address: Shaniwar Peth, Saraf Bazar, Miraj
City: Miraj
State: Maharashtra
PIN Code: 416410
Name: Avinash Patil
Phone: 9421187711