At Silvora by Soubhagya Jewellers, we take reasonable care to ensure that your jewellery orders are securely processed, packed and delivered to the address provided by you at the time of purchase.
Last Updated: 27/08/2026
Jewellery orders will be shipped through registered and reliable domestic courier or logistics partners selected by Soubhagya Jewellers.
Shipping arrangements may vary depending on the jewellery product, order value, delivery location and applicable security requirements.
Orders will be processed after successful order confirmation and payment verification, where applicable.
Jewellery orders are generally dispatched within the processing timeframe communicated at the time of order confirmation.
Processing time may vary depending on product availability, jewellery customization, order verification and other applicable requirements.
Jewellery orders will be delivered to the shipping address provided by the customer at the time of purchase.
Customers are responsible for providing a complete and accurate delivery address, including:
We are not responsible for delivery delays or failed delivery caused by incorrect, incomplete or inaccurate address or contact information provided by the customer.
The estimated delivery time will depend on the jewellery product, order processing time, delivery location and courier service.
The expected delivery date or delivery timeframe, where applicable, will be communicated during order confirmation.
Delivery timelines are estimates and may be affected by courier delays, transportation issues, weather conditions, government restrictions or other circumstances beyond our reasonable control.
Applicable shipping charges, if any, will be communicated or displayed at the time of purchase or order confirmation.
Shipping charges, where applicable, may be non-refundable unless otherwise specified by applicable law.
We take reasonable precautions while packing and dispatching jewellery orders to help protect the product during transportation.
Depending on the nature and value of the jewellery order, additional delivery or verification procedures may be applicable.
Customers may be required to provide appropriate information or verification at the time of delivery where applicable.
Courier or delivery partners may make delivery attempts at the address provided by the customer.
Customers should ensure that someone is available at the delivery address to receive the jewellery order when required.
If delivery cannot be completed because of an incorrect address, unavailable recipient or other customer-related reason, additional delivery attempts or further instructions may be required.
We make reasonable efforts to deliver jewellery orders within the communicated timeframe.
However, we are not responsible for delays caused by courier partners, transportation disruptions, weather, natural events, government restrictions, strikes, technical issues or other circumstances beyond our reasonable control.
Customers are advised to carefully check the package at the time of delivery.
If the package appears damaged, opened or tampered with, please inform the delivery partner where possible and contact Soubhagya Jewellers as soon as possible.
Customers may be requested to provide photographs, videos, order details or other information required to investigate the issue.
Delivery confirmation may be provided through the registered mobile number, email address, courier tracking information or other applicable communication methods.
Customers should retain their order confirmation, invoice and delivery-related information for future reference.
Shipping availability will depend on the locations supported by our delivery partners.
Unless specifically communicated otherwise, jewellery orders are intended for delivery within India.
If you have any questions regarding jewellery delivery, shipment tracking, damaged packages or shipping-related concerns, please contact us using the details below.
Business Name: Soubhagya Jewellers
Brand: Silvora by Soubhagya Jewellers
Email: soubhagyajewellersmiraj@gmail.com
Phone: 9421187711
Address: Shaniwar Peth, Saraf Bazar, Miraj
City: Miraj
State: Maharashtra
PIN Code: 416410
Name: Avinash Patil
Phone: 9421187711